Field Trainer Forum

Operation Assessment Update

 

 

2 OA's completed last week

 

3.33 Star average

 

20% pizza remakes 12/60 pizzas

 

11.1% side remakes  4/36 sides

 

6 critical violations

 

5 Star stores - 6125, 6135 

 

 

 

Product Focus

Placement - Sauce border too wide / narrow, proper topping distribution, dislodged topping on a pan pizza and garlic oil placement. Correct placement concerns and remake percent drops to 6.7%

 

Critical Focus

 Expired/undated products (3) leading all concerns! Dough in use before the first day of use (1), Hazardous temps (1) don't forget to temp side cabinets, and Mature music playing in store (1).  

 

 

THB Food Quality score - 3.8 / Comp 3.9

Dennewitz 4.3 / Comp 4.0

Nicosia 4.1 / Comp 4.0

Rt41 4.0 / Comp 3.8

Team Contreras 3.7 / Comp 3.9

Lopez 3.7 / Comp 3.9

Take Note S 3.6 / Comp 3.8

Take Note A 3.5 / Comp 3.7

 

CSAT - All stores 6.52 / Comp 6.97

 

Top 3 Stores 

 

1309 - 8.52

1301 - 8.51

2246 - 8.50

 

Sending out PERFECT PRODUCTS with GREAT SERVICE will move our score above the competition!

 

Food Variance  - Week ending 02/04/24  + 0.7%

Focus items - Overused

BP dough  + 4,269 patties  Keep an eye on PRP! Each patty = $1

Medium dough +  5,599 patties

Grilled chicken + 667.1lbs

 

 

Focus items - Underused

Provolone cheese - 2,169 lbs., follow the recipe on pans, Brooklyn's, and specialty pizzas.

 Pizza Cheese - 1,009 lbs

 

Under portioning cheese will not help your food quality score! (3 week trend)

 

How are you communicating your overuse/ underuse with your team?

 

 

Feedback Tracker comments!

This week's word search was Nice, below are a few of the comments that popped up.

 

Store 1301 - Food is nice and fresh, hot, very yummy and delicious!! I can always count on Domino's!

 

Store 2064 - All was just great, pizza was delicious, nice and hot!

 

Store 7353 - So after they took it out, half of the pizza fell on the ground. They were really nice and are remaking it and gave a free cinnamon twists and a soda,

 

 

XLB Update

Total Brooklyn's sold

 Week 1/Period 2 2023 (3,921)

Week 1/Period 2 2024 (6,490)

 

National TV 

Medium Pan 1 topping pizza $7.99 

Domino's Perfect Combo - Two medium 1 topping, One order bites, One order Cinna Twists and One 2 liter Coke $19.99

 

Training Team Update 

Congratulations to the recent graduates of Selection Only Class!

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2025 Operational Goals

$35K Average Weekly Sales

Below 22 eADT

4.25 OA Average

170 Stores 

 

Thanks for staying in the loop! 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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